1.
Can I print my own logo or design on the greaseproof paper?
Yes! We offer custom-printed greaseproof paper with your logo or design. Simply upload your artwork when placing your order, and we’ll take care of the rest.
2.
How long does production and shipping take?
Production Time: Up to 2 weeks after proof approval and downpayment.
Shipping Time: Up to 7 business days depending on your location.
If you have a deadline or need an express service, please reach out to our team before placing an order so we can discuss possible solutions.
3.
What is the minimum order quantity (MOQ)?
We offer low MOQs to cater to small & medium businesses. Our minimum order starts at 5,000 sheets, making it easy for startups, cafes, and home bakers to brand their packaging. If you're unsure about the best quantity for your business, contact us for guidance before ordering.
4.
Can I cancel or change my order after placing it?
We usually proceed with production as soon as possible to ensure fast turnaround times. However, if production has not yet moved forward, we may be able to adapt your order. Please contact us as soon as possible to check if changes or cancellations are still possible.